How To Fix CRM_MKTCCM_PCPG_EXE018 - Internal information: Application server = &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_PCPG_EXE -

• Message number: 018

• Message text: Internal information: Application server = &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_PCPG_EXE018 - Internal information: Application server = &2 ?

  The SAP error message CRM_MKTCCM_PCPG_EXE018 typically indicates an issue related to the execution of a marketing campaign or a related process in the SAP Customer Relationship Management (CRM) module. The error message often includes internal information about the application server, which can help in diagnosing the problem.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the marketing campaign settings or related master data.
  Data Inconsistencies: Inconsistent or missing data in the CRM system can lead to execution failures.
  Authorization Problems: The user executing the process may not have the necessary authorizations to perform the action.
  System Performance: The application server may be experiencing performance issues, leading to timeouts or failures in processing.
  Technical Errors: There could be bugs or technical issues in the CRM application or related components.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the marketing campaign and ensure that all required fields and parameters are correctly set.
  Validate Data: Ensure that all necessary master data (e.g., customers, products) is complete and consistent. Run data validation checks if available.
  Review Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to execute the campaign.
  Monitor System Performance: Check the performance of the application server. Look for any performance bottlenecks or resource constraints that may be affecting the execution.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with the error message and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing marketing campaigns.
  Documentation: Review SAP documentation related to CRM marketing functions for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.