How To Fix CRM_MKTCCM_PCPG_EXE017 - &1 partner campaign executions still running or scheduled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_PCPG_EXE -

• Message number: 017

• Message text: &1 partner campaign executions still running or scheduled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_PCPG_EXE017 - &1 partner campaign executions still running or scheduled ?

  The SAP error message CRM_MKTCCM_PCPG_EXE017 indicates that there are still partner campaign executions that are either currently running or scheduled, which is preventing the system from executing a new campaign or making changes to the existing ones. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with marketing campaigns.
  Cause:
  
  Ongoing Executions: There are active or scheduled executions of partner campaigns that have not yet completed.
  System Lock: The system may have a lock on the campaign due to ongoing processes, preventing new executions.
  Data Integrity: The system is designed to maintain data integrity, and it will not allow overlapping executions of campaigns.
  
  Solution:
  
  
  Check Running Campaigns: 
  
  Go to the transaction code related to campaign management (e.g., CRMD_ORDER or CRM_MKTPL) and check for any running or scheduled campaigns.
  Identify the campaigns that are still in progress or scheduled for execution.
  
  
  
  Monitor Background Jobs:
  
  Use transaction code SM37 to monitor background jobs. Look for jobs related to campaign execution and check their status.
  If you find any jobs that are stuck or taking too long, you may need to analyze or terminate them.
  
  
  
  Wait for Completion:
  
  If there are ongoing executions, you may need to wait for them to complete before attempting to execute a new campaign.
  
  
  
  Cancel Scheduled Jobs:
  
  If you determine that a scheduled job is no longer needed, you can cancel it from the job monitoring screen.
  
  
  
  Check for Errors:
  
  Review logs for any errors that may have occurred during the execution of the campaigns. This can provide insights into why a campaign is still running.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to campaign management for any specific instructions or troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SM37, and CRM_MKTPL.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  System Performance: Ensure that the system performance is optimal, as slow performance can lead to longer execution times for campaigns.
  User Permissions: Ensure that you have the necessary permissions to view and manage campaign executions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical support team for further assistance.