How To Fix CRM_MKTCCM_NOTIF012 - Channel partner was not found in campaign &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCCM_NOTIF - CCM: Messages for Partner Campaign Notification

  • Message number: 012

  • Message text: Channel partner was not found in campaign &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCCM_NOTIF012 - Channel partner was not found in campaign &1 ?

    The SAP error message CRM_MKTCCM_NOTIF012 indicates that a channel partner specified in a marketing campaign could not be found. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to execute a marketing campaign that involves channel partners.

    Cause:

    1. Missing Channel Partner: The channel partner specified in the campaign does not exist in the system or has been deleted.
    2. Incorrect Configuration: The channel partner may not be correctly configured in the campaign or may not be assigned to the relevant marketing attributes.
    3. Data Inconsistency: There may be inconsistencies in the data, such as incorrect IDs or missing entries in the relevant tables.
    4. Authorization Issues: The user may not have the necessary authorizations to access the channel partner data.

    Solution:

    1. Verify Channel Partner Existence:

      • Check if the channel partner exists in the system. You can do this by navigating to the relevant transaction (e.g., using transaction BP for Business Partner) and searching for the channel partner ID.
    2. Check Campaign Configuration:

      • Review the marketing campaign configuration to ensure that the channel partner is correctly assigned. Make sure that the partner is included in the campaign and that all necessary attributes are set up correctly.
    3. Data Consistency Check:

      • Run consistency checks on the data related to the campaign and channel partners. This may involve checking for any missing or incorrect entries in the database tables that store campaign and partner information.
    4. Authorization Check:

      • Ensure that the user executing the campaign has the necessary authorizations to access the channel partner data. This may involve checking user roles and permissions in the SAP system.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on the error message and any additional troubleshooting steps that may be relevant.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM_MKTPL (Marketing Planning), and CRM_MKTCA (Campaign Management).
    • SAP Notes: Search for SAP Notes related to CRM_MKTCCM_NOTIF012 for any patches or updates that may address the issue.
    • Documentation: Review the SAP Help Portal for detailed information on campaign management and channel partner configuration.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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