How To Fix CRM_MKTCCM_NOTIF004 - Invalid mail form &1, attribute context is not supported by notification

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_NOTIF - CCM: Messages for Partner Campaign Notification

• Message number: 004

• Message text: Invalid mail form &1, attribute context is not supported by notification

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_NOTIF004 - Invalid mail form &1, attribute context is not supported by notification ?

  The SAP error message CRM_MKTCCM_NOTIF004 indicates that there is an issue with the mail form being used in the context of a notification in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the specified mail form is invalid and that the attribute context is not supported by the notification.
  Cause:
  
  Invalid Mail Form: The mail form specified in the notification might not exist or is incorrectly configured.
  Unsupported Context: The attributes or context being used in the notification may not be compatible with the mail form. This can happen if the mail form is designed for a different type of notification or if it lacks the necessary attributes.
  Configuration Issues: There may be issues in the configuration of the mail forms or the notification settings in the CRM system.
  
  Solution:
  
  
  Check Mail Form Configuration:
  
  Verify that the mail form specified in the notification exists and is correctly configured in the system.
  Ensure that the mail form is active and has the necessary attributes defined.
  
  
  
  Review Notification Context:
  
  Check the context of the notification to ensure that it is compatible with the mail form being used.
  If the notification is using specific attributes, ensure that these attributes are supported by the mail form.
  
  
  
  Update or Change Mail Form:
  
  If the current mail form is not suitable, consider updating it or selecting a different mail form that is compatible with the notification context.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring mail forms and notifications in CRM.
  
  
  
  Testing:
  
  After making changes, test the notification to ensure that the error is resolved and that the mail form is functioning as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access the relevant notifications and mail forms.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.