How To Fix CRM_MKTCCM_NOTIF003 - Notification process skipped due to mass change running

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_NOTIF - CCM: Messages for Partner Campaign Notification

• Message number: 003

• Message text: Notification process skipped due to mass change running

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_NOTIF003 - Notification process skipped due to mass change running ?

  The SAP error message CRM_MKTCCM_NOTIF003 indicates that a notification process has been skipped because a mass change operation is currently running. This is a common scenario in SAP systems where certain processes cannot be executed simultaneously to maintain data integrity and system performance.
  Cause:
  The primary cause of this error is that a mass change operation is in progress, which locks certain records or processes that the notification process needs to access. This is a safety mechanism to prevent conflicts and ensure that data is not being modified while another process is trying to read or update it.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check for Active Mass Changes:
  
  Identify if there is an ongoing mass change process. You can do this by checking transaction logs or using transaction codes like SM37 (Job Monitoring) to see if there are any active jobs related to mass changes.
  
  
  
  Wait for Completion:
  
  If a mass change is indeed running, the simplest solution is to wait for it to complete. Once the mass change process finishes, the notification process should be able to execute without issues.
  
  
  
  Review and Optimize Mass Change Processes:
  
  If mass changes are frequently causing issues, consider reviewing the processes to optimize their execution. This may involve scheduling them during off-peak hours or breaking them into smaller batches.
  
  
  
  Manual Intervention:
  
  If you have the necessary authorizations and it is safe to do so, you can manually terminate the mass change job using transaction SM37. However, this should be done with caution, as it may lead to data inconsistencies.
  
  
  
  System Configuration:
  
  Check if there are any configuration settings that can be adjusted to minimize the impact of mass changes on other processes. This may involve consulting with your SAP Basis team.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error or provide additional guidance. You can search the SAP Support Portal for notes related to CRM and mass changes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM37 (Job Monitoring), CRMD_ORDER (CRM Order Management), and CRMD_ORDERADM_H (Order Administration) for monitoring and managing CRM processes.
  Performance Monitoring: Regularly monitor system performance and job execution times to identify potential bottlenecks.
  User Training: Ensure that users involved in mass changes are trained on best practices to minimize conflicts with other processes.
  
  By following these steps, you should be able to address the CRM_MKTCCM_NOTIF003 error and ensure smoother operation of your SAP CRM system.