How To Fix CRM_MKTCCM_JOB_MSG142 - Parameter &1, value &2 is not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCCM_JOB_MSG - messages for collaborative campaign batch jobs

  • Message number: 142

  • Message text: Parameter &1, value &2 is not supported

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCCM_JOB_MSG142 - Parameter &1, value &2 is not supported ?

    The SAP error message CRM_MKTCCM_JOB_MSG142, which states "Parameter &1, value &2 is not supported," typically occurs in the context of marketing campaigns or related jobs in SAP Customer Relationship Management (CRM). This error indicates that a specific parameter being used in a job or process is not recognized or is invalid.

    Cause:

    1. Invalid Parameter: The parameter specified in the job configuration may not be valid for the current context or job type.
    2. Unsupported Value: The value assigned to the parameter may not be supported or recognized by the system.
    3. Configuration Issues: There may be issues with the configuration of the marketing campaign or the job settings.
    4. Version Compatibility: The parameter or value may not be supported in the version of SAP CRM you are using.

    Solution:

    1. Check Parameter and Value: Review the job configuration to ensure that the parameter and its value are correct and supported. Refer to the SAP documentation for the specific job type to verify valid parameters and values.
    2. Update Configuration: If the parameter or value is incorrect, update the job configuration with the correct settings.
    3. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide updates/patches that could resolve the issue.
    4. Review Custom Code: If there is any custom code or enhancements related to the job, review them to ensure they are not causing the issue.
    5. Testing: After making changes, test the job again to see if the error persists.

    Related Information:

    • SAP Documentation: Refer to the official SAP Help Portal for detailed information on CRM marketing jobs and parameters.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) that may help in troubleshooting the issue.
    • Logs and Traces: Check application logs (transaction SLG1) for more detailed error messages or traces that could provide additional context for the error.

    If the issue persists after following these steps, consider reaching out to SAP support for further assistance.

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