How To Fix CRM_MKTCCM_JOB_MSG131 - Display of log is not possible; return code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_JOB_MSG - messages for collaborative campaign batch jobs

• Message number: 131

• Message text: Display of log is not possible; return code &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_JOB_MSG131 - Display of log is not possible; return code &1 ?

  The SAP error message CRM_MKTCCM_JOB_MSG131 with the description "Display of log is not possible; return code &1" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing campaigns or related jobs.
  Cause:
  This error message indicates that there was an issue retrieving the log for a specific job or process in the CRM system. The return code &1 provides additional information about the nature of the error. Common causes for this error can include:
  
  Job Not Found: The job or process you are trying to view the log for may not exist or may have been deleted.
  Insufficient Authorizations: The user may not have the necessary permissions to view the logs for the job.
  Job Execution Failure: The job may have failed during execution, leading to an inability to display the log.
  System Issues: There may be underlying system issues, such as database connectivity problems or inconsistencies in the job scheduling.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  Check Job Status: Use transaction codes like SM37 (Job Monitoring) to check the status of the job. Look for any failed jobs and review their details.
  Review Return Code: Analyze the return code &1 provided in the error message. This code can give you specific insights into what went wrong.
  Check Authorizations: Ensure that the user has the necessary authorizations to view job logs. You may need to consult with your SAP security team.
  Re-run the Job: If the job has failed, you may need to re-run it. Ensure that any prerequisites or dependencies are met before doing so.
  Consult Logs: If possible, check other logs (like application logs) for more detailed error messages that could provide further insights.
  System Health Check: Perform a system health check to ensure that there are no underlying issues affecting job execution.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 for job monitoring, SLG1 for application logs, and SM21 for system logs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM and job scheduling to understand the context and functionality better.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP technical team for further assistance.