How To Fix CRM_MKTCA_UI123 - Workflow for campaign element '&1' not valid in a high volume scenario

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 123

• Message text: Workflow for campaign element '&1' not valid in a high volume scenario

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI123 - Workflow for campaign element '&1' not valid in a high volume scenario ?

  The SAP error message CRM_MKTCA_UI123 indicates that there is an issue with the workflow for a campaign element in a high-volume scenario. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with marketing campaigns that involve a large number of elements or data processing.
  Cause:
  
  
  High Volume Processing: The error is often triggered when the system attempts to process a campaign element that exceeds the defined limits for high-volume scenarios. This can happen if the campaign is designed to handle a large number of recipients or if there are too many elements being processed simultaneously.
  
  
  Workflow Configuration: The workflow associated with the campaign element may not be configured correctly to handle high-volume scenarios. This could be due to missing or incorrect settings in the workflow definition.
  
  
  System Performance: The system may be experiencing performance issues, leading to timeouts or failures in processing the workflow for the campaign element.
  
  
  Solution:
  
  
  Review Workflow Configuration: Check the workflow configuration for the campaign element. Ensure that it is set up correctly to handle high-volume processing. This may involve adjusting parameters or settings related to the workflow.
  
  
  Batch Processing: If the campaign involves a large number of elements, consider breaking it down into smaller batches. This can help the system manage the workload more effectively and avoid triggering the error.
  
  
  System Performance Optimization: Monitor the system performance and optimize it if necessary. This may involve increasing system resources, tuning database performance, or adjusting background job settings.
  
  
  Error Handling: Implement error handling in the workflow to manage exceptions and ensure that the workflow can continue processing even if some elements fail.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CRM marketing and workflows for any specific recommendations or updates that may address this issue.
  
  
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide patches or additional guidance based on the specific version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates to the CRM system.
  Transaction Codes: Familiarize yourself with transaction codes related to campaign management and workflow configuration, such as CRMD_ORDER, CRMD_ORDERADM_H, and SWDD (Workflow Builder).
  Performance Monitoring Tools: Utilize SAP performance monitoring tools to analyze system performance and identify bottlenecks that may be contributing to the error.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTCA_UI123 error message in your SAP system.