How To Fix CRM_MKTCA_UI109 - The condition template and its associated texts were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 109

• Message text: The condition template and its associated texts were deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI109 - The condition template and its associated texts were deleted ?

  The SAP error message CRM_MKTCA_UI109 indicates that a condition template and its associated texts have been deleted, which can occur in the context of SAP Customer Relationship Management (CRM) marketing functions. This error typically arises when the system is trying to access a condition template that no longer exists in the database.
  Cause:
  
  Deletion of Condition Template: The most common cause is that the condition template has been deleted from the system, either intentionally or accidentally.
  Data Inconsistency: There may be inconsistencies in the database where references to the deleted template still exist.
  Transport Issues: If the system is part of a transport landscape, the condition template might have been deleted in one environment (e.g., development) but not in others (e.g., production).
  
  Solution:
  
  Check for Existence: Verify if the condition template still exists in the system. You can do this by navigating to the relevant transaction (e.g., CRMD_ORDER or CRMD_ORDERADM_H) and checking the condition templates.
  Recreate the Template: If the template has been deleted and is required, you may need to recreate it. This can be done through the relevant configuration settings in the SAP CRM system.
  Check for References: Look for any references to the deleted template in your marketing campaigns or other related objects. Remove or update these references as necessary.
  Transport Management: If the issue is related to transport, ensure that the condition template is included in the transport request and that it has been properly transported to the target system.
  Consult Documentation: Review any documentation or change logs to understand why the template was deleted and whether it was part of a planned change.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing and condition management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  User Authorization: Ensure that you have the necessary authorizations to view and manage condition templates in the system.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to resolve the error and restore functionality related to the condition templates in your SAP CRM system.