How To Fix CRM_MKTCA_UI108 - Additional execution times do not exist for the campaign


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

  • Message number: 108

  • Message text: Additional execution times do not exist for the campaign

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCA_UI108 - Additional execution times do not exist for the campaign ?

    The SAP error message CRM_MKTCA_UI108 indicates that there are no additional execution times available for the campaign you are trying to access or modify. This error typically occurs in the context of campaign management within SAP Customer Relationship Management (CRM) when you are attempting to schedule or execute a campaign that has not been properly configured with execution times.

    Cause:

    1. No Execution Times Defined: The campaign may not have any execution times defined in its settings. Execution times are necessary for scheduling the campaign activities.
    2. Campaign Status: The status of the campaign may not allow for additional execution times to be added or modified.
    3. Configuration Issues: There may be issues with the configuration of the campaign or the marketing area that prevent execution times from being set.
    4. User Permissions: The user may not have the necessary permissions to view or modify execution times for the campaign.

    Solution:

    1. Check Campaign Settings:

      • Navigate to the campaign in question and check the execution times defined in the campaign settings.
      • If no execution times are defined, you will need to add them. This can typically be done in the campaign management area of SAP CRM.
    2. Modify Campaign Status:

      • Ensure that the campaign is in a status that allows for the addition of execution times. If the campaign is completed or in a locked status, you may need to change its status.
    3. Add Execution Times:

      • If you have the necessary permissions, go to the campaign details and add the required execution times. This usually involves specifying the date and time for the campaign execution.
    4. Check User Permissions:

      • Verify that your user role has the necessary permissions to modify campaign execution times. If not, contact your SAP administrator to adjust your permissions.
    5. Consult Documentation:

      • Refer to the SAP Help Portal or your organization's internal documentation for specific steps on managing campaign execution times.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team for further assistance. They may be able to provide insights based on system logs or configurations.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Training Materials: Review any training materials or user guides related to campaign management in SAP CRM to ensure you are following the correct procedures.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to resolve the error and successfully manage your campaign execution times in SAP CRM.

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