How To Fix CRM_MKTCA_UI081 - Indicator 'Event-Triggered Campaign' can no longer be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 081

• Message text: Indicator 'Event-Triggered Campaign' can no longer be changed

What causes this issue?

The indicator "Event-controlled campaign" can no longer be changed after
a campaign has been releasd.
Released event-controlled campaigns can be used by other campaigns
within the framework of campaign automation.

System Response

The change was not performed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI081 - Indicator 'Event-Triggered Campaign' can no longer be changed ?

  The SAP error message CRM_MKTCA_UI081, which states that the indicator 'Event-Triggered Campaign' can no longer be changed, typically occurs in the context of campaign management within SAP Customer Relationship Management (CRM). This error indicates that the campaign you are trying to modify has already been processed or is in a state that does not allow further changes.
  Cause:
  
  Campaign Status: The campaign may have reached a status that prohibits changes. For example, if the campaign has been executed or is in a completed state, modifications may be restricted.
  Event Triggering: If the campaign is event-triggered, it may have already been linked to specific events or actions that lock it for further changes.
  System Configuration: Certain configurations in the system may enforce restrictions on modifying campaigns once they are activated or executed.
  
  Solution:
  
  Check Campaign Status: Review the status of the campaign in the CRM system. If it is in a completed or executed state, you may need to create a new campaign or copy the existing one to make changes.
  Review Event Triggering: If the campaign is event-triggered, check the event settings. You may need to deactivate the event or unlink it from the campaign before making changes.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on modifying campaigns, especially those that are event-triggered.
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER or CRMD_ORDERADM_H) to check the details of the campaign and its status.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to CRM campaign management that might address known issues or provide additional guidance.
  User Roles and Permissions: Ensure that you have the necessary permissions to modify campaigns in the CRM system.
  Training and Documentation: Familiarize yourself with the campaign management functionalities in SAP CRM through training materials or user guides.
  
  By following these steps, you should be able to understand the cause of the error and take appropriate actions to resolve it.