How To Fix CRM_MKTCA_UI052 - The parameters for the workflow for campaign element '&2' are incorrect


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

  • Message number: 052

  • Message text: The parameters for the workflow for campaign element '&2' are incorrect

  • Show details Hide details
  • What causes this issue?

    The workflow task 'Create target group' of the campaign element '&V2&'
    with the name '&V1&' and the campaign '&V3&' requires a segment as a
    parameter for the campaign element.

    Segmentation models may not be assigned.

    Profile sets may not be assigned.

    Furthermore, the checkbox "Start for every respondent?" must not be set.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If you wish to retain this workflow task, enter appropriate values for
    the specified parameters and set the checkbox as described.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCA_UI052 - The parameters for the workflow for campaign element '&2' are incorrect ?

    The SAP error message CRM_MKTCA_UI052 indicates that there is an issue with the parameters for the workflow associated with a campaign element in the SAP Customer Relationship Management (CRM) system. This error typically arises when the workflow configuration is not set up correctly or when there are inconsistencies in the data related to the campaign element.

    Causes:

    1. Incorrect Workflow Configuration: The workflow associated with the campaign element may not be configured properly. This could include missing or incorrect parameters.
    2. Missing Workflow Template: The workflow template that is supposed to be used for the campaign element might be missing or not activated.
    3. Data Inconsistencies: There may be inconsistencies in the data related to the campaign element, such as missing mandatory fields or incorrect values.
    4. Authorization Issues: The user may not have the necessary authorizations to execute the workflow.
    5. System Bugs or Issues: There could be bugs or issues in the SAP system that are causing the workflow to fail.

    Solutions:

    1. Check Workflow Configuration:

      • Go to the workflow configuration in the SAP system and verify that all parameters are set correctly for the campaign element.
      • Ensure that the workflow template is correctly assigned to the campaign element.
    2. Verify Workflow Template:

      • Check if the workflow template exists and is activated. If it is not activated, activate it.
      • Ensure that the workflow template is compatible with the campaign element.
    3. Review Campaign Element Data:

      • Check the data associated with the campaign element for any missing or incorrect information.
      • Ensure that all mandatory fields are filled out correctly.
    4. Check Authorizations:

      • Verify that the user has the necessary authorizations to execute the workflow. If not, consult with your SAP security team to grant the required permissions.
    5. Consult SAP Notes:

      • Look for any relevant SAP Notes that might address known issues related to this error message. You can search for notes in the SAP Support Portal.
    6. Debugging:

      • If you have access to debugging tools, you can analyze the workflow execution to identify where the parameters are failing.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SWDD (Workflow Builder) to check and modify workflows.
    • Documentation: Refer to SAP documentation for detailed information on workflow management and campaign management in CRM.
    • Community Forums: Check SAP Community forums for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify and resolve the issue related to the error message CRM_MKTCA_UI052.

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