How To Fix CRM_MKTCA_UI010 - Reference by decision node to itself was ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 010

• Message text: Reference by decision node to itself was ignored

What causes this issue?

A decision node has been selected as a follow-up step to itself.

System Response

This decision node is not included in the list of follow-up steps.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI010 - Reference by decision node to itself was ignored ?

  The SAP error message CRM_MKTCA_UI010 typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when working with decision nodes in a workflow or process. The message indicates that a decision node is referencing itself, which is not allowed in the workflow logic.
  Cause:
  The error arises when a decision node in a workflow or process is incorrectly configured to reference itself. This can happen due to:
  
  A misconfiguration in the workflow design.
  An attempt to create a circular reference where a decision node is set to evaluate itself, leading to an infinite loop.
  Errors in the logic or conditions defined for the decision node.
  
  Solution:
  To resolve the CRM_MKTCA_UI010 error, you can take the following steps:
  
  
  Review the Workflow Configuration:
  
  Open the workflow or process where the error is occurring.
  Locate the decision node that is causing the issue.
  
  
  
  Check for Self-Referencing:
  
  Ensure that the decision node does not reference itself in its conditions or outcomes.
  Modify the logic to ensure that the decision node points to other nodes or actions instead of itself.
  
  
  
  Test the Workflow:
  
  After making the necessary changes, test the workflow to ensure that it functions correctly without triggering the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring decision nodes and workflows correctly.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CRM workflows.
  
  
  
  Related Information:
  
  Workflow Design: Understanding how workflows are designed in SAP CRM can help prevent such errors. Familiarize yourself with the concepts of decision nodes, actions, and conditions.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Training Resources: Consider training or resources on SAP CRM workflow management to enhance your understanding and skills in configuring workflows correctly.
  
  By following these steps, you should be able to resolve the error and ensure that your workflow operates as intended.