How To Fix CRM_MKTCA_UI009 - Display mode for campaign '&1' cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 009

• Message text: Display mode for campaign '&1' cannot be changed

What causes this issue?

The display mode for campaign '&V1&' cannot be changed. This is probably
because changes have been made.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Save any changes before you change the display mode.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI009 - Display mode for campaign '&1' cannot be changed ?

  The SAP error message CRM_MKTCA_UI009, which states "Display mode for campaign '&1' cannot be changed," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to change the display mode of a marketing campaign that is not allowed due to its current status or configuration.
  Cause:
  
  Campaign Status: The campaign may be in a status that does not allow changes to the display mode. For example, if the campaign is already completed or locked, the system may prevent any modifications.
  Authorization Issues: The user may not have the necessary authorizations to change the display mode of the campaign.
  System Configuration: Certain configurations in the system may restrict changes to the display mode based on business rules or settings defined in the system.
  
  Solution:
  
  Check Campaign Status: Verify the current status of the campaign. If it is in a status that does not allow changes (like 'Completed' or 'Locked'), you may need to change the status back to a modifiable state or consult with your project manager or administrator.
  Review Authorizations: Ensure that you have the necessary permissions to modify the campaign. If not, contact your system administrator to grant the required authorizations.
  Consult Documentation: Review the SAP documentation or configuration settings related to campaign management to understand any restrictions that may be in place.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to campaign management, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTCA_UI009 error message.