How To Fix CRM_MKTCA_EXECUTION009 - Campaign &1: Campaign has not started


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCA_EXECUTION - Campaign Automation: Messages from Campaign Automation

  • Message number: 009

  • Message text: Campaign &1: Campaign has not started

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCA_EXECUTION009 - Campaign &1: Campaign has not started ?

    The SAP error message CRM_MKTCA_EXECUTION009 indicates that a campaign in the SAP Customer Relationship Management (CRM) system has not yet started. This error typically occurs when you attempt to execute or process a campaign that is scheduled to start at a later date or time.

    Cause:

    The primary cause of this error is that the campaign's start date and time have not yet been reached. Each campaign in SAP CRM has defined start and end dates, and if you try to execute actions related to the campaign before the start date, you will encounter this error.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Campaign Dates:

      • Navigate to the campaign in question and check the start date and time. Ensure that the current date and time are equal to or later than the campaign's start date and time.
    2. Adjust the Campaign Schedule:

      • If the campaign is not supposed to start yet, you may need to wait until the scheduled start time.
      • If you need to start the campaign earlier, you can modify the start date and time in the campaign settings.
    3. Review Campaign Status:

      • Ensure that the campaign is in the correct status to be executed. Sometimes, campaigns may need to be activated or set to a specific status before they can be processed.
    4. Consult Documentation:

      • Refer to the SAP documentation or help resources for more detailed information on campaign management and execution.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Campaign Management in SAP CRM: Understanding how campaigns are structured, including their lifecycle (planning, execution, and analysis), can help in managing and troubleshooting issues effectively.
    • Date and Time Settings: Ensure that the system date and time settings are correct, as discrepancies can lead to unexpected behavior in scheduling.
    • User Permissions: Verify that you have the necessary permissions to execute or modify the campaign.

    By following these steps, you should be able to address the error and successfully manage your campaign in SAP CRM.

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