How To Fix CRM_MKTCA_EXECUTION007 - Campaign &1 is not event-triggered

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_EXECUTION - Campaign Automation: Messages from Campaign Automation

• Message number: 007

• Message text: Campaign &1 is not event-triggered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_EXECUTION007 - Campaign &1 is not event-triggered ?

  The SAP error message CRM_MKTCA_EXECUTION007 indicates that a campaign in the SAP Customer Relationship Management (CRM) system is not event-triggered. This typically means that the campaign is not set up to respond to specific events or triggers that would initiate its execution.
  Cause:
  
  Campaign Configuration: The campaign may not be configured to be event-triggered. This can happen if the campaign type is not set to respond to events or if the necessary event conditions are not defined.
  Event Management Settings: The event management settings in the system may not be properly configured to recognize or handle the events that should trigger the campaign.
  Missing Event: The specific event that is supposed to trigger the campaign may not have occurred or may not be defined in the system.
  Status of Campaign: The campaign might be in a status that does not allow it to be triggered by events.
  
  Solution:
  
  Check Campaign Settings: Review the campaign configuration in the SAP CRM system. Ensure that the campaign is set up as an event-triggered campaign. This can usually be done in the campaign management area.
  Define Event Conditions: If the campaign is supposed to be event-triggered, ensure that the necessary event conditions are defined. This may involve setting up specific events in the system that the campaign should respond to.
  Review Event Management Configuration: Check the event management settings to ensure that they are correctly configured to recognize and process the events that should trigger the campaign.
  Check Campaign Status: Verify the status of the campaign. If it is not active or in a state that allows it to be triggered, you may need to change its status.
  Test Event Triggering: If possible, simulate the event that should trigger the campaign to see if it responds as expected. This can help identify if the issue lies with the event itself or the campaign configuration.
  
  Related Information:
  
  Documentation: Refer to SAP documentation for CRM campaign management and event management for detailed guidance on setting up event-triggered campaigns.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional troubleshooting steps related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or consulting with an SAP expert who specializes in CRM and campaign management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to enable the campaign to be event-triggered as intended.