How To Fix CRM_MKTBW012 - '&1' is not an RFC destination for connection to the BI; Use input help

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTBW - CRM Marketing: Messages for BW Parameter

• Message number: 012

• Message text: '&1' is not an RFC destination for connection to the BI; Use input help

What causes this issue?

The RFC destination you have specified is not a connection to the BW.
Use the input help for the field <LS>RFC Destination (BW)</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTBW012 - '&1' is not an RFC destination for connection to the BI; Use input help ?

  The SAP error message CRM_MKTBW012 indicates that the specified RFC (Remote Function Call) destination is not valid for connecting to the Business Intelligence (BI) system. This error typically arises in scenarios where SAP CRM is trying to communicate with SAP BW (Business Warehouse) or BI for reporting or data extraction purposes.
  Cause:
  
  Invalid RFC Destination: The specified RFC destination does not exist or is incorrectly configured in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified RFC destination.
  Network Issues: There may be network connectivity issues preventing the connection to the BI system.
  Configuration Errors: The RFC destination may not be set up correctly in transaction SM59.
  
  Solution:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Look for the RFC destination mentioned in the error message.
  Ensure that the destination is correctly configured and active.
  
  
  
  Test the Connection:
  
  In SM59, select the RFC destination and click on the "Connection Test" button to verify if the connection to the BI system is successful.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the RFC destination. This may involve checking roles and profiles assigned to the user.
  
  
  
  Review Configuration:
  
  Ensure that the RFC destination is configured with the correct parameters, such as the target host, system number, client, and user credentials.
  
  
  
  Check Network Connectivity:
  
  Verify that there are no network issues preventing the connection to the BI system. This may involve checking firewalls, network routes, and other connectivity issues.
  
  
  
  Use Input Help:
  
  The error message suggests using input help. This can be done by clicking on the input help icon (F4) in the relevant field to select a valid RFC destination.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: To manage and test RFC destinations.
  SU01: To manage user authorizations.
  ST22: To check for dumps that may provide additional context for the error.
  
  
  
  Documentation: Refer to SAP Help Portal or SAP Notes for specific guidance on configuring RFC destinations and troubleshooting connectivity issues.
  
  
  SAP Notes: Search for relevant SAP Notes that may address specific issues related to the error message CRM_MKTBW012.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the RFC destination for connecting to the BI system.