How To Fix CRM_MKTBW011 - Specify an RFC destination for connection to the BI

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTBW - CRM Marketing: Messages for BW Parameter

• Message number: 011

• Message text: Specify an RFC destination for connection to the BI

What causes this issue?

The RFC destination specified is not a connection to the BW.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the input help for the field <LS>RFC Destination (BW)</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTBW011 - Specify an RFC destination for connection to the BI ?

  The SAP error message CRM_MKTBW011 indicates that there is a missing or incorrectly configured RFC (Remote Function Call) destination for connecting to the Business Intelligence (BI) system. This error typically arises in scenarios where the SAP CRM system needs to communicate with a BI system for reporting or data extraction purposes.
  Cause:
  
  Missing RFC Destination: The RFC destination required for the connection to the BI system is not defined in the SAP system.
  Incorrect Configuration: The existing RFC destination may be incorrectly configured, leading to connection issues.
  Authorization Issues: The user may not have the necessary authorizations to access the RFC destination.
  Network Issues: There may be network connectivity issues between the SAP CRM system and the BI system.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Define RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Check if the required RFC destination for the BI system is defined. If not, create a new RFC destination.
  Choose the appropriate type (usually "ABAP Connection" for SAP systems).
  Enter the necessary connection details, including the target system's hostname, system number, and client.
  
  
  
  Test the RFC Connection:
  
  After creating or modifying the RFC destination, use the "Test Connection" feature in SM59 to ensure that the connection to the BI system is successful.
  
  
  
  Check Configuration:
  
  Ensure that the RFC destination is correctly configured with the right parameters, such as user credentials and connection type.
  
  
  
  Review Authorizations:
  
  Ensure that the user who is trying to access the BI system has the necessary authorizations to use the RFC destination.
  
  
  
  Check Network Connectivity:
  
  Verify that there are no network issues preventing the SAP CRM system from reaching the BI system. This may involve checking firewalls, network routes, and other connectivity settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of your SAP systems for any additional configuration steps or troubleshooting tips.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59: For managing RFC destinations.
  ST22: For analyzing dumps if the error is causing system issues.
  SLG1: For checking application logs related to the error.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  
  
  BI Configuration: Ensure that the BI system is properly configured to accept connections from the CRM system.
  
  
  By following these steps, you should be able to resolve the CRM_MKTBW011 error and establish a successful connection between your SAP CRM and BI systems.