How To Fix CRM_MKTBP017 - Deleted assignments cannot be sent to MSA with this FM

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTBP - Messages for Maintaining Business Partner

• Message number: 017

• Message text: Deleted assignments cannot be sent to MSA with this FM

What causes this issue?

When deleting assignments, information is required which is no longer
available after deletion. For this reason, the data must be read before
deletion and used to create BDocs.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTBP017 - Deleted assignments cannot be sent to MSA with this FM ?

  The SAP error message CRM_MKTBP017 indicates that there are deleted assignments in the Marketing Business Partner (BP) that cannot be sent to the Marketing Service Application (MSA) using the specified function module (FM). This error typically arises in the context of data synchronization between the CRM system and the MSA, particularly when dealing with business partner assignments.
  Cause:
  
  Deleted Assignments: The primary cause of this error is that there are assignments related to business partners that have been marked as deleted in the CRM system. The function module responsible for sending data to MSA does not handle these deleted assignments.
  Data Integrity Issues: There may be inconsistencies in the data where the system is trying to process records that should not be sent due to their deleted status.
  Configuration Issues: There might be configuration settings in the CRM system that are not aligned with the requirements of the MSA.
  
  Solution:
  
  Check Deleted Assignments: Review the business partner assignments in the CRM system to identify any that are marked as deleted. You can do this by using transaction codes like BP or CRMD_ORDER to view the business partner details.
  Remove or Restore Deleted Assignments: If the deleted assignments are not needed, ensure they are properly removed from the system. If they were deleted in error, consider restoring them if possible.
  Adjust Function Module Logic: If you have access to the development environment, you may need to adjust the logic in the function module that is responsible for sending data to MSA to handle deleted assignments appropriately.
  Consult Documentation: Review SAP documentation or notes related to the specific function module and error message for any additional guidance or updates that may address this issue.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may provide patches or additional insights into the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (CRM Order Management), and SM37 (Job Monitoring) to track background jobs that may be related to the error.
  SAP Notes: Search for SAP Notes related to CRM_MKTBP017 for any known issues or fixes that have been documented by SAP.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.