How To Fix CRM_MKTBP016 - Partner &1 or Partner_GUID &2 not completed -> Record refused

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTBP - Messages for Maintaining Business Partner

• Message number: 016

• Message text: Partner &1 or Partner_GUID &2 not completed -> Record refused

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTBP016 - Partner &1 or Partner_GUID &2 not completed -> Record refused ?

  The SAP error message CRM_MKTBP016 indicates that a partner record (either a business partner or a related entity) is not completed, which leads to the record being refused during processing. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to create or update a business partner.
  Cause:
  
  Incomplete Partner Data: The business partner record may be missing required fields or information that is necessary for the transaction to proceed.
  Status of the Partner: The partner might be in a status that does not allow for certain operations (e.g., inactive or blocked).
  Configuration Issues: There may be configuration settings in the system that require certain fields to be filled out or certain conditions to be met before a partner can be processed.
  Data Consistency: There could be inconsistencies in the data related to the partner, such as missing relationships or roles.
  
  Solution:
  
  Check Partner Data: Review the business partner record (using transaction code BP) to ensure that all required fields are filled out. Pay special attention to mandatory fields based on the partner type (e.g., customer, vendor).
  Review Partner Status: Ensure that the partner is active and not blocked. You can check the status in the business partner maintenance screen.
  Complete Missing Information: If any mandatory information is missing, complete it and save the record.
  Check Configuration: If you have access, review the configuration settings in the CRM system to ensure that they align with your business processes and requirements.
  Data Consistency Check: Ensure that all relationships and roles associated with the partner are correctly defined and that there are no inconsistencies.
  Consult Documentation: Refer to SAP documentation or help resources for specific requirements related to the business partner in your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: Use transaction code BP to access the business partner maintenance screen.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Authorizations: Ensure that you have the necessary authorizations to view and edit business partner records.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.