How To Fix CRM_MKTBP008 - Result cut off

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTBP - Messages for Maintaining Business Partner

• Message number: 008

• Message text: Result cut off

What causes this issue?

More parameters have been selected than the parameter iv_max_hits
allows.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTBP008 - Result cut off ?

  The SAP error message CRM_MKTBP008, which indicates "Result cut off," typically occurs in the context of marketing or customer relationship management (CRM) activities. This error message suggests that the system has limited the number of results returned in a query or report, often due to performance considerations or system settings.
  Cause:
  
  Result Limitation: The system is configured to limit the number of results returned to avoid performance issues. This is common in large datasets where returning all results could lead to slow response times.
  Query Settings: The specific query or report may have a predefined limit on the number of records it can return.
  User Authorizations: Sometimes, user roles and authorizations can restrict the visibility of certain data, leading to a perceived cutoff in results.
  
  Solution:
  
  Adjust Result Limit: If you have access to the query settings, you can increase the limit on the number of results returned. This may involve changing parameters in the report or query definition.
  Use Filters: Apply more specific filters to your query to reduce the dataset size and make it manageable. This can help in retrieving the relevant results without hitting the cutoff.
  Check Authorizations: Ensure that your user role has the necessary authorizations to view all relevant data. If not, you may need to contact your system administrator to adjust your permissions.
  Pagination: If the system supports it, consider implementing pagination in your queries to retrieve results in smaller, more manageable chunks.
  Consult Documentation: Review SAP documentation or help resources for specific guidance on handling this error in your version of SAP CRM.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Performance Tuning: If this error is frequent, consider discussing with your SAP Basis team about performance tuning options for your system.
  User Training: Ensure that users are trained on how to effectively use filters and understand the limitations of the system to avoid confusion regarding result cutoffs.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.