How To Fix CRM_MKTBP006 - No business partner found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTBP - Messages for Maintaining Business Partner

• Message number: 006

• Message text: No business partner found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTBP006 - No business partner found ?

  The SAP error message CRM_MKTBP006: No business partner found typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a business partner (BP) that matches the criteria specified in the transaction or process you are executing. This can happen in various scenarios, such as when creating or processing sales orders, marketing activities, or service requests.
  Causes:
  
  Missing Business Partner: The most common cause is that the business partner you are trying to use has not been created or is not active in the system.
  Incorrect Selection Criteria: The search criteria used to find the business partner may be incorrect or too restrictive.
  Data Synchronization Issues: If you are using multiple systems (e.g., SAP ECC and SAP CRM), there may be synchronization issues where the business partner exists in one system but not in the other.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.
  Inactive Business Partner: The business partner may exist but is marked as inactive or blocked.
  
  Solutions:
  
  
  Create or Activate Business Partner:
  
  Check if the business partner exists in the system. If not, create it using transaction code BP (Business Partner).
  If it exists but is inactive, activate it.
  
  
  
  Verify Search Criteria:
  
  Review the criteria you are using to search for the business partner. Ensure that it is correct and not overly restrictive.
  
  
  
  Check Data Synchronization:
  
  If you are working in a landscape with multiple systems, ensure that the business partner data is synchronized across systems. You may need to run data replication jobs or check the middleware (like SAP PI/PO) for issues.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access business partner data. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Use Alternative Search Methods:
  
  If the standard search does not yield results, try using alternative search methods or transaction codes that allow for broader searches.
  
  
  
  Check for Custom Logic:
  
  If there are custom developments or enhancements in your SAP system, check if they are affecting the business partner search logic.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  SU53: Authorization Check
  CRMD_ORDER: CRM Order Management
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for business partner management in CRM for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.