How To Fix CRM_MKT_WORKFLOW038 - Error while changing entry in object buffer (OB layer)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_WORKFLOW - CRM Marketing: Workflow

• Message number: 038

• Message text: Error while changing entry in object buffer (OB layer)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_WORKFLOW038 - Error while changing entry in object buffer (OB layer) ?

  The SAP error message CRM_MKT_WORKFLOW038 indicates that there is an issue when trying to change an entry in the object buffer (OB layer) within the SAP CRM system. This error typically arises in the context of workflows or when dealing with marketing-related objects.
  
  Cause:
  The error can be caused by several factors, including:
  
  Object Buffer Locking: The object buffer may be locked by another process or user, preventing changes from being made.
  Data Inconsistency: There may be inconsistencies in the data that are preventing the update.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the object in question.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  
  Solution:
  To resolve the CRM_MKT_WORKFLOW038 error, you can try the following steps:
  
  
  Check Object Buffer Locks:
  
  Use transaction code SM12 to check for any locks on the object buffer. If you find locks that are not needed, you