How To Fix CRM_MKT_WORKFLOW035 - Entetr object GUID and object type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_WORKFLOW - CRM Marketing: Workflow

• Message number: 035

• Message text: Entetr object GUID and object type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_WORKFLOW035 - Entetr object GUID and object type ?

  The SAP error message CRM_MKT_WORKFLOW035 typically occurs in the context of SAP CRM (Customer Relationship Management) workflows, particularly when there is an issue related to the processing of marketing workflows. This error indicates that the system is expecting an object GUID (Globally Unique Identifier) and an object type, but these values are either missing or invalid.
  Cause:
  
  Missing Object GUID/Object Type: The error often arises when the workflow is triggered without the necessary object GUID or object type being provided.
  Incorrect Configuration: There may be a misconfiguration in the workflow settings or in the marketing campaign setup.
  Data Integrity Issues: The object that the workflow is trying to process may not exist or may have been deleted, leading to a failure in retrieving the required GUID or type.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to access the object.
  
  Solution:
  
  Check Workflow Configuration: Review the workflow configuration to ensure that the object GUID and object type are correctly defined and passed to the workflow.
  Validate Object Existence: Ensure that the object you are trying to process exists in the system. You can do this by checking the relevant tables or using transaction codes like SE11 or SE16.
  Review Workflow Logs: Use transaction SWI1 to check the workflow logs for more detailed error messages that can provide insights into what went wrong.
  Check Authorizations: Ensure that the user executing the workflow has the necessary authorizations to access the object in question.
  Debugging: If you have access to the development environment, you can debug the workflow to see where the error is occurring and why the GUID or object type is not being set correctly.
  Consult Documentation: Refer to SAP documentation or notes related to CRM workflows for any specific guidance or known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Workflow Overview), SWI2_FREQ (Work Item Selection), and SWI6 (Workflow Log).
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
  Community Forums: Engage with SAP community forums or support channels for additional insights or similar experiences from other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.