How To Fix CRM_MKT_WORKFLOW027 - Object &1 marked for deletion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_WORKFLOW - CRM Marketing: Workflow

• Message number: 027

• Message text: Object &1 marked for deletion

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_WORKFLOW027 - Object &1 marked for deletion ?

  The SAP error message CRM_MKT_WORKFLOW027, which states "Object &1 marked for deletion," typically occurs in the context of SAP Customer Relationship Management (CRM) when a workflow object (like a marketing campaign, activity, or similar entity) is flagged for deletion. This can happen for various reasons, such as data inconsistencies, user actions, or system processes.
  Cause:
  
  User Action: A user may have marked the object for deletion intentionally or accidentally.
  Data Consistency Issues: There may be inconsistencies in the data that lead the system to mark the object for deletion.
  Workflow Process: The workflow process may have logic that marks certain objects for deletion based on specific conditions.
  System Configuration: Certain configurations or settings in the system may lead to objects being marked for deletion.
  
  Solution:
  
  Check Object Status: Verify the status of the object in question. If it is indeed marked for deletion, you may need to review the reasons for this status.
  Restore Object: If the object was marked for deletion by mistake, you can restore it if the system allows. This usually involves changing the status back to active.
  Review Workflow Logic: If the object is being marked for deletion as part of a workflow, review the workflow logic to understand why this is happening and make necessary adjustments.
  Data Consistency Check: Perform a data consistency check to identify any underlying issues that may have caused the object to be marked for deletion.
  Consult Documentation: Refer to SAP documentation or notes related to CRM workflows for specific guidance on handling this error.
  Contact Support: If the issue persists and you cannot determine the cause or solution, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by Frequency) to analyze workflow items.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Authorization: Ensure that you have the necessary authorizations to modify the status of the object in question.
  Testing in Development: If you are making changes to workflows or object statuses, consider testing in a development environment before applying changes in production.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKT_WORKFLOW027 error message.