How To Fix CRM_MKT_SAPR011 - Processing error records only

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_SAPR - CRM Marketing: Staging area for product proposals

• Message number: 011

• Message text: Processing error records only

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_SAPR011 - Processing error records only ?

  The SAP error message CRM_MKT_SAPR011: Processing error records only typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with processing marketing-related data, such as leads, campaigns, or other marketing activities. This error indicates that the system encountered problems while trying to process certain records, and as a result, it is only able to process error records.
  Causes:
  
  Data Integrity Issues: The records being processed may have missing or incorrect data, such as invalid customer IDs, missing mandatory fields, or incorrect data formats.
  Configuration Errors: There may be issues with the configuration of marketing objects or processes in the CRM system.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to processing errors.
  Authorization Issues: The user may not have the necessary authorizations to process certain records.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may be causing unexpected behavior.
  
  Solutions:
  
  Check Error Logs: Review the error logs to identify specific records that are causing the issue. This can often provide insight into what is wrong with the data.
  Data Validation: Validate the data in the records that are causing the error. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Configuration Review: Check the configuration settings related to the marketing processes in the CRM system. Ensure that all necessary settings are correctly configured.
  Performance Monitoring: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider scheduling processing during off-peak hours.
  Authorization Check: Ensure that the user has the necessary authorizations to process the records. If not, work with your SAP security team to grant the required permissions.
  Debugging Custom Code: If there are custom developments, debug the code to identify any issues that may be causing the error.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM37 (Job Monitoring) to check for background job errors or SLG1 (Application Log) to view application logs for more details on the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Documentation: Review the official SAP documentation for CRM marketing processes to ensure that you are following best practices and guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.