How To Fix CRM_MKT_SAPR010 - Deleted &1 active association rules


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKT_SAPR - CRM Marketing: Staging area for product proposals

  • Message number: 010

  • Message text: Deleted &1 active association rules

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKT_SAPR010 - Deleted &1 active association rules ?

    The SAP error message "CRM_MKT_SAPR010 Deleted &1 active association rules" typically occurs in the context of SAP Customer Relationship Management (CRM) when there are issues related to active association rules in marketing or campaign management. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Deleted Rules: The error indicates that there are active association rules that have been deleted from the system. This can happen if the rules were manually deleted or if there was a system inconsistency.
    2. Data Inconsistency: There may be inconsistencies in the database where the system is trying to reference rules that no longer exist.
    3. Configuration Issues: Incorrect configuration in the marketing or campaign management settings can lead to this error.
    4. Transport Issues: If changes were transported from one system to another (e.g., from development to production), and the transport did not include all necessary objects, it could lead to missing rules.

    Solution:

    1. Check Active Rules: Go to the transaction or area where the association rules are managed (e.g., transaction CRMD_ORDER or the relevant marketing area) and check for any active rules. Ensure that the rules you expect to be there are indeed active.
    2. Recreate Deleted Rules: If you find that certain rules are missing, you may need to recreate them based on your business requirements.
    3. Consistency Check: Run consistency checks in the CRM system to identify and resolve any inconsistencies. This can often be done through specific transaction codes or reports designed for this purpose.
    4. Review Transport Logs: If the issue arose after a transport, review the transport logs to ensure that all necessary objects were included and that there were no errors during the transport process.
    5. Consult Documentation: Check SAP notes and documentation related to the specific version of your CRM system for any known issues or patches that may address this error.
    6. Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specific context of your system.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on troubleshooting.
    • Transaction Codes: Familiarize yourself with transaction codes related to marketing and campaign management, such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in managing association rules.
    • Documentation: Review the SAP Help Portal for documentation on CRM marketing functionalities, which may provide insights into how association rules are managed and the implications of deleting them.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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