How To Fix CRM_MKT_RTOM_RULE005 - Value &1 is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_RULE - Messages form RTOM Rule Service

• Message number: 005

• Message text: Value &1 is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_RULE005 - Value &1 is not allowed ?

  The SAP error message CRM_MKT_RTOM_RULE005 with the description "Value &1 is not allowed" typically occurs in the context of SAP Customer Relationship Management (CRM) when a value entered in a field does not meet the predefined criteria or is not valid according to the business rules set in the system.
  Cause:
  
  Invalid Input: The value entered in a specific field does not match the expected format or is not part of the allowed values defined in the system.
  Configuration Issues: The configuration settings for the marketing or CRM module may not allow the specific value due to business rules or restrictions.
  Data Consistency: The value may conflict with existing data or rules that govern the data integrity within the CRM system.
  
  Solution:
  
  Check Allowed Values: Review the documentation or configuration settings to determine what values are allowed for the specific field. This may involve checking the customizing settings in the SAP system.
  Correct the Input: If the value entered is incorrect, modify it to one of the allowed values. This may involve selecting from a dropdown list or entering a value that conforms to the expected format.
  Review Business Rules: If you have access to the configuration, check the business rules that govern the field in question. You may need to adjust these rules if the current configuration does not meet business needs.
  Consult with Functional Team: If you are unsure about the allowed values or how to resolve the issue, consult with your SAP functional team or a consultant who specializes in CRM. They can provide insights into the specific configuration and business rules in place.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings or SE11 to check the data dictionary for the field in question.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional context.
  Debugging: If you have access to debugging tools, you can trace the execution to see where the error is being triggered and gather more information about the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.