How To Fix CRM_MKT_JOB_WIZARD002 - Subscreen program (&1) transferred does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_JOB_WIZARD - CRM MKT: Job Wizard

• Message number: 002

• Message text: Subscreen program (&1) transferred does not exist

What causes this issue?

The subscreen program that was transmitted (in the IV_SUB_PROGRAM_NAME
import parameter) does not exist.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the name of the subscreen programm that was transferred.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_JOB_WIZARD002 - Subscreen program (&1) transferred does not exist ?

  The SAP error message CRM_MKT_JOB_WIZARD002 indicates that a subscreen program specified in the context of a marketing job wizard does not exist. This error typically arises in the SAP Customer Relationship Management (CRM) module when trying to execute a marketing job or wizard that references a subscreen that is not available in the system.
  Cause:
  
  Missing Subscreen Program: The specified subscreen program (&1) is not defined in the system. This could be due to a missing transport, incorrect configuration, or a custom program that has not been properly implemented.
  Incorrect Configuration: The marketing job wizard may be incorrectly configured to reference a subscreen that is not valid or has been deleted.
  Transport Issues: If the system has recently undergone a transport of changes, the subscreen program may not have been included or may not have been activated properly.
  
  Solution:
  
  Check Program Existence: Verify if the subscreen program exists in the system. You can do this by using transaction SE80 (Object Navigator) or SE38 (ABAP Editor) to search for the program name.
  Review Configuration: Check the configuration settings for the marketing job wizard to ensure that the correct subscreen program is referenced. This can typically be done in the customizing settings for CRM marketing.
  Transport Management: If the issue arose after a transport, ensure that all necessary objects were included in the transport request. You may need to re-import the transport or check with your Basis team to ensure that all components are correctly deployed.
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant code to trace where the error is being triggered and gather more context about the missing program.
  Consult Documentation: Review SAP documentation or notes related to the specific version of CRM you are using. There may be known issues or patches available that address this error.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about your system configuration.
  
  Related Information:
  
  Transaction Codes: SE80 (Object Navigator), SE38 (ABAP Editor), SPRO (Customizing).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on troubleshooting.
  Documentation: Review the SAP Help Portal for CRM Marketing documentation to understand the configuration and setup of marketing jobs and wizards.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.