How To Fix CRM_MKT_IO001 - Invalid marketing prospect GUID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_IO - Messages for Interaction Objects

• Message number: 001

• Message text: Invalid marketing prospect GUID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_IO001 - Invalid marketing prospect GUID ?

  The SAP error message CRM_MKT_IO001: Invalid marketing prospect GUID typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the GUID (Globally Unique Identifier) associated with a marketing prospect. This error can arise due to various reasons, and understanding the cause and potential solutions is essential for troubleshooting.
  Causes:
  
  Incorrect GUID: The GUID provided may be incorrect or malformed, leading to the system being unable to recognize it.
  Deleted or Inactive Prospect: The marketing prospect associated with the GUID may have been deleted or marked as inactive in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to discrepancies in the GUIDs.
  Authorization Issues: The user may not have the necessary authorizations to access the marketing prospect associated with the GUID.
  System Configuration Issues: There may be configuration issues in the CRM system that affect how marketing prospects are managed.
  
  Solutions:
  
  Verify the GUID: Check the GUID being used to ensure it is correct and properly formatted. You can do this by looking it up in the CRM system.
  Check Prospect Status: Verify if the marketing prospect associated with the GUID exists and is active. If it has been deleted or marked inactive, you may need to create a new prospect or reactivate the existing one.
  Data Consistency Check: Perform a consistency check on the data to ensure that all relevant records are synchronized and that there are no discrepancies.
  Review Authorizations: Ensure that the user has the necessary permissions to access the marketing prospect. You may need to consult with your system administrator to check user roles and authorizations.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in managing marketing prospects (e.g., CRMD_ORDER, CRMD_ORDERADM_H).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.