How To Fix CRM_MKT_ICRH_UI003 - Business Partner not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_ICRH_UI - CRM Marketing: ICRH - UI Messages

• Message number: 003

• Message text: Business Partner not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_ICRH_UI003 - Business Partner not found ?

  The SAP error message CRM_MKT_ICRH_UI003: Business Partner not found typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to locate a specified business partner in the database. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Incorrect Business Partner ID: The ID entered may be incorrect or misspelled.
  Business Partner Not Created: The business partner may not have been created in the system.
  Inactive Business Partner: The business partner exists but is marked as inactive or deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the business partner.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.
  Filter Settings: The search criteria or filters applied may be too restrictive, preventing the business partner from being displayed.
  
  Solutions:
  
  Verify Business Partner ID: Double-check the ID you are entering for any typos or errors.
  Create Business Partner: If the business partner does not exist, create it using the appropriate transaction (e.g., BP transaction).
  Check Status: Ensure that the business partner is active. You can check this in the Business Partner transaction (BP) by searching for the partner and reviewing its status.
  Review Authorizations: Ensure that the user has the necessary permissions to access the business partner data. This may involve checking roles and authorizations in the user profile.
  Data Synchronization: If the system is integrated with other systems (like SAP S/4HANA or third-party applications), ensure that data synchronization processes are functioning correctly.
  Adjust Filter Settings: Review and adjust any filters or search criteria that may be limiting the results. Try searching without filters to see if the business partner appears.
  
  Related Information:
  
  Transaction Codes: Use transaction code BP to manage business partners.
  Authorization Objects: Check relevant authorization objects (e.g., B_BUPA_BUP for business partner access).
  SAP Notes: Look for SAP Notes related to this error message for any known issues or patches.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.