How To Fix CRM_MKT_ICRH_UI002 - Response Code does not exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_ICRH_UI - CRM Marketing: ICRH - UI Messages

• Message number: 002

• Message text: Response Code does not exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_ICRH_UI002 - Response Code does not exists ?

  The SAP error message "CRM_MKT_ICRH_UI002 Response Code does not exist" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the response codes used in marketing or interaction center scenarios. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Response Code: The response code that the system is trying to access does not exist in the database. This could be due to a configuration issue or a missing entry.
  Incorrect Configuration: The configuration settings for the marketing or interaction center might not be set up correctly, leading to the system not recognizing the response code.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrectly linked entries in the relevant tables.
  Transport Issues: If the system has recently undergone a transport of changes, the response code might not have been included or properly activated.
  
  Solutions:
  
  
  Check Response Code Configuration:
  
  Navigate to the relevant configuration area in SAP CRM where response codes are defined (usually under Marketing or Interaction Center settings).
  Verify that the response code in question is defined and active.
  
  
  
  Create or Update Response Code:
  
  If the response code does not exist, you may need to create it. This can typically be done through the customizing transaction (e.g., SPRO) or directly in the relevant application area.
  Ensure that all necessary attributes and settings for the response code are correctly configured.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to ensure that there are no missing or orphaned entries.
  Use transaction codes like SE11 or SE16 to inspect the relevant database tables.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included.
  Re-import the transport if necessary, or manually create the missing response code.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of SAP CRM you are using. There may be known issues or patches available.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) for troubleshooting.
  SAP Notes: Search the SAP Support Portal for notes related to the error message or the specific functionality you are working with.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.