How To Fix CRM_MKT_FEC001 - Enter a file export form

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_FEC - CRM_MKTTGGRP_EXPORT: File Export

• Message number: 001

• Message text: Enter a file export form

What causes this issue?

In the context of the campaign execution you have initiated the export
of data to a file. No file export form has been assigned to the
corresponding marketing element (campaign, campaign element, and so on).

System Response

The campaign execution status is set to <ZK>Job Erroneous (File Export)
</> or <ZK>Job Erroneous</>.

How to fix this error?

Restart the campaign execution in the Marketing Planner.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_FEC001 - Enter a file export form ?

  The SAP error message CRM_MKT_FEC001 typically indicates that a file export form is required but has not been specified or is missing in the context of a marketing campaign or related functionality in SAP CRM (Customer Relationship Management).
  Cause:
  
  Missing Export Form: The error usually arises when the system expects a file export form to be defined for a specific marketing activity or campaign, but it has not been set up.
  Configuration Issues: There may be issues with the configuration settings in the SAP system related to marketing or file export processes.
  User Input Error: The user may have overlooked selecting or entering the required export form when attempting to execute a function that requires it.
  
  Solution:
  
  
  Define the Export Form:
  
  Navigate to the relevant configuration settings in SAP CRM.
  Go to the transaction code SPRO (SAP Project Reference Object) and follow the path for marketing configuration.
  Ensure that the file export form is defined and properly configured for the marketing activity you are working with.
  
  
  
  Check User Input:
  
  If you are manually entering data, double-check that you have selected or entered the correct export form in the relevant fields.
  Ensure that all mandatory fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to the specific marketing functionality you are using to ensure that you are following the correct procedures.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and user input, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing campaigns and CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search for notes in the SAP Support Portal.
  Training and Documentation: Consider training sessions or documentation on SAP CRM marketing functionalities to better understand how to manage file exports and related configurations.
  
  By following these steps, you should be able to resolve the error message CRM_MKT_FEC001 and successfully proceed with your marketing activities in SAP CRM.