How To Fix CRM_MKT_EXTERNAL153 - Actual amount of business partners for target group is less than planned

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 153

• Message text: Actual amount of business partners for target group is less than planned

What causes this issue?

As it was importing business partners from an external target group,
the system found that there are fewer business partners in this target
group than the number entered as the planned amount.

System Response

Since there are no other business partners in this target group, the
system will now stop importing.

How to fix this error?

This message is purely for you information and does not mean there was
an error in the import.
You can avoid this message by updating the planned value <LS>Business
partners in a target group</> before the import.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL153 - Actual amount of business partners for target group is less than planned ?

  The SAP error message CRM_MKT_EXTERNAL153 indicates that the actual number of business partners (BPs) associated with a target group is less than what was planned. This message typically arises in the context of marketing campaigns or target group management within SAP Customer Relationship Management (CRM).
  Cause:
  
  Target Group Definition: The target group may have been defined with certain criteria that are too restrictive, leading to fewer business partners being included than anticipated.
  Data Issues: There may be issues with the data quality or completeness of the business partner records, such as missing or incorrect attributes that are required for inclusion in the target group.
  Selection Criteria Changes: Changes in the selection criteria or filters applied to the target group after the initial planning could result in a lower number of business partners.
  Business Partner Status: Some business partners may have been deactivated or marked as inactive, which would exclude them from the target group.
  
  Solution:
  
  Review Target Group Criteria: Check the criteria used to define the target group. Ensure that they are not overly restrictive and that they align with the intended audience for the campaign.
  Data Validation: Validate the business partner data to ensure that all necessary attributes are correctly filled out and that the business partners are active and eligible for the target group.
  Adjust Planning: If the actual number of business partners is consistently lower than planned, consider adjusting the planning figures to reflect a more realistic expectation based on the current data.
  Re-evaluate Filters: If any filters or selection criteria have been modified, review these changes to ensure they are appropriate and do not inadvertently exclude potential business partners.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing target groups and understanding the implications of this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for managing marketing campaigns and BP for business partner management.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide solutions or workarounds.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared by other users.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the CRM_MKT_EXTERNAL153 error and ensure that your target groups are accurately populated with the intended business partners.