How To Fix CRM_MESSAGES018 - No output was found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MESSAGES - Output for CRM Output Collector

• Message number: 018

• Message text: No output was found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MESSAGES018 - No output was found ?

  The SAP error message CRM_MESSAGES018: No output was found typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find any output (such as a print form, email, or other communication) for a specific document or transaction. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Output Type Not Defined: The output type for the document may not be defined in the system.
  Output Condition Records Missing: There may be no condition records for the output type, meaning the system does not know when to trigger the output.
  Incorrect Output Determination: The output determination procedure may not be set up correctly, leading to the system not finding the appropriate output.
  Document Status: The document may be in a status that does not allow for output processing.
  Form Not Assigned: The output form (e.g., Smart Forms, SAPscript) may not be assigned to the output type.
  User Authorization: The user may not have the necessary authorizations to access the output.
  
  Solutions:
  
  
  Check Output Type Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for output types in CRM.
  Ensure that the output type is defined for the document type you are working with.
  
  
  
  Maintain Condition Records:
  
  Use transaction NACE to maintain condition records for the output type. Ensure that the necessary conditions are set up for the output to be triggered.
  
  
  
  Review Output Determination Procedure:
  
  Check the output determination procedure assigned to the document type. Ensure that it is correctly configured to find the appropriate output.
  
  
  
  Check Document Status:
  
  Verify the status of the document. If the document is not in a status that allows output processing, you may need to change its status.
  
  
  
  Assign Output Form:
  
  Ensure that the output form is correctly assigned to the output type. You can check this in the output type configuration.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to execute the output. This can be done by reviewing the user's roles and authorizations.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  NACE: Output Types Configuration
  SPRO: Access to the SAP Reference IMG for configuration
  CRMD_ORDER: Access to CRM Order Management for checking document details
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on output management in CRM.
  
  
  Debugging: If the issue persists, consider using the debugger to trace the output determination process and identify where it fails.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.