How To Fix CRM_LRP209 - Employee &1 has been deleted from Groupware

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LRP - CRM Interface WFM Core System

• Message number: 209

• Message text: Employee &1 has been deleted from Groupware

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LRP209 - Employee &1 has been deleted from Groupware ?

  The SAP error message CRM_LRP209 indicates that an employee (represented by the placeholder &1) has been deleted from the Groupware system. This typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an integration with Groupware systems like Microsoft Outlook or Lotus Notes.
  Cause:
  
  
  Employee Deletion: The primary cause of this error is that the employee record has been deleted from the Groupware system. This could happen due to various reasons, such as:
  
  The employee has left the organization.
  The employee's account was deactivated or removed from the Groupware system.
  Data synchronization issues between SAP CRM and the Groupware system.
  
  
  
  Synchronization Issues: If there are problems with the synchronization process between SAP and the Groupware, it may lead to discrepancies in employee records.
  
  
  Configuration Issues: Incorrect configuration settings in the integration between SAP CRM and the Groupware system can also lead to this error.
  
  
  Solution:
  
  
  Check Employee Status: Verify the status of the employee in the Groupware system. If the employee has been deleted, you may need to restore their account or update the records in SAP CRM accordingly.
  
  
  Update SAP CRM: If the employee is no longer part of the organization, ensure that their records in SAP CRM are updated to reflect this change. This may involve removing or deactivating the employee's account in SAP.
  
  
  Re-Synchronize Data: If the issue is due to synchronization problems, you may need to re-initiate the synchronization process between SAP CRM and the Groupware system. This can often be done through the relevant transaction codes or background jobs in SAP.
  
  
  Check Configuration: Review the configuration settings for the integration between SAP CRM and the Groupware system. Ensure that all settings are correct and that there are no discrepancies that could lead to this error.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP CRM and the Groupware integration you are using. There may be specific patches or updates that address this issue.
  
  
  Contact Support: If the problem persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific context of your system.
  
  
  Related Information:
  
  Integration with Groupware: Understanding how SAP CRM integrates with Groupware systems is crucial. Familiarize yourself with the relevant configuration settings and data flow between the systems.
  User Management: Regularly review user accounts and their statuses in both SAP and Groupware to prevent such issues from arising.
  Error Logs: Check the error logs in SAP for any additional information that may help diagnose the issue further.
  
  By following these steps, you should be able to address the CRM_LRP209 error effectively.