How To Fix CRM_LRP207 - Organizational unit &1 is not a service team

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LRP - CRM Interface WFM Core System

• Message number: 207

• Message text: Organizational unit &1 is not a service team

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LRP207 - Organizational unit &1 is not a service team ?

  The SAP error message CRM_LRP207 indicates that the specified organizational unit (in this case, represented by &1) is not recognized as a service team within the SAP Customer Relationship Management (CRM) system. This error typically arises when trying to assign or reference an organizational unit that is expected to function as a service team but does not meet the necessary criteria.
  Cause:
  
  Incorrect Organizational Unit: The organizational unit you are trying to use may not be configured as a service team in the system.
  Configuration Issues: The organizational unit may not have been properly set up in the system to be recognized as a service team.
  Data Entry Errors: There may be a typographical error in the organizational unit ID or name being referenced.
  Authorization Issues: The user may not have the necessary permissions to view or use the specified organizational unit.
  
  Solution:
  
  
  Check Organizational Unit Configuration:
  
  Go to the SAP CRM system and check the configuration of the organizational unit in question. Ensure that it is set up as a service team.
  You can do this by navigating to the relevant configuration settings in the SAP CRM customizing (transaction code SPRO) and checking the organizational structure.
  
  
  
  Verify Organizational Unit ID:
  
  Double-check the ID or name of the organizational unit you are using. Ensure that it is correct and corresponds to a valid service team.
  
  
  
  Create or Modify Service Team:
  
  If the organizational unit is not set up as a service team, you may need to create a new service team or modify the existing organizational unit to meet the criteria for a service team.
  
  
  
  Check User Authorizations:
  
  Ensure that the user attempting to access or use the organizational unit has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to organizational units and service teams for additional guidance on configuration and usage.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes such as PPOME (to view and manage organizational units) or CRMD_ORDER (to manage service orders) to investigate further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider visiting SAP community forums or discussion boards where other users may have encountered similar issues and shared their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.