How To Fix CRM_LRP106 - Status of the service process item &1/&2 does not permit processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LRP - CRM Interface WFM Core System

• Message number: 106

• Message text: Status of the service process item &1/&2 does not permit processing

What causes this issue?

If a service item has the status <ZK>Completed</>, no further
assignments may be created or processed. The assignment may only be
deleted, or changed in relation to its status.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LRP106 - Status of the service process item &1/&2 does not permit processing ?

  The SAP error message CRM_LRP106 indicates that the status of a service process item does not allow for further processing. This typically occurs in the context of service order management or service processing within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Status Configuration: The status of the service process item (e.g., service order, service request) is set to a value that does not permit the action you are trying to perform (e.g., changing, completing, or deleting the item).
  Business Rules: Certain business rules or workflows may restrict actions based on the current status of the service item.
  Incomplete Data: The service process item may be in a status that requires additional data or approvals before it can be processed further.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Status: Review the current status of the service process item. You can do this by navigating to the service order or service request in the SAP CRM system and checking the status field.
  
  
  Status Management: If the status is incorrect for the action you want to perform, you may need to change the status. This can often be done through the status management functionality in SAP. Ensure that the status transition is allowed based on your business process.
  
  
  Review Configuration: If you have access to configuration settings, check the status profile for the service process item. Ensure that the statuses are configured correctly to allow the necessary transitions.
  
  
  Consult Documentation: Refer to the SAP documentation or your organization's internal guidelines for the specific service process item to understand the allowed statuses and transitions.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to perform the action on the service process item. Sometimes, restrictions can be due to user roles and permissions.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_SERVICE, or others that pertain to service order management.
  Status Profiles: Understand how status profiles are defined in your SAP system and how they impact the processing of service items.
  SAP Notes: Check for any SAP Notes related to CRM_LRP106 for additional insights or patches that may address known issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.