How To Fix CRM_LRP104 - Planning status displayed does not match that in the Scheduling Engine

CRM_LRP104 - Overview

• Message type: E = Error

• Message class: CRM_LRP - CRM Interface WFM Core System

• Message number: 104

• Message text: Planning status displayed does not match that in the Scheduling Engine

What causes this issue?

In the area in which an assignment or an availability should be created,
the planning status displayed no longer corresponds to the one in the
Scheduling Engine.
A possible reason for the different planning statuses could be that an
assignment was already created in this area by a different resource
planner or using appointment scheduling.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Update the resource planning tool.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LRP104 - Planning status displayed does not match that in the Scheduling Engine ?

  The SAP error message CRM_LRP104 indicates a mismatch between the planning status displayed in the CRM system and the status in the Scheduling Engine. This can occur in scenarios where there is a discrepancy in the data synchronization between the CRM and the Scheduling Engine, which is responsible for managing and executing planning and scheduling tasks.
  Causes:
  
  Data Synchronization Issues: The most common cause is a failure in the synchronization process between the CRM system and the Scheduling Engine. This can happen due to network issues, system downtime, or configuration errors.
  Incorrect Configuration: Misconfiguration in the settings of either the CRM or the Scheduling Engine can lead to inconsistencies in the planning status.
  Concurrency Issues: If multiple users or processes are trying to update the same planning data simultaneously, it can lead to conflicts and mismatches.
  System Updates or Changes: Recent updates or changes in the system might have affected the way statuses are managed