How To Fix CRM_LRP006 - Problems with callback modules from the Scheduling Engine

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LRP - CRM Interface WFM Core System

• Message number: 006

• Message text: Problems with callback modules from the Scheduling Engine

What causes this issue?

Problems occurred during the callback from the Scheduling Engine.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you are using the WFM Core, check the hanging outbound queue of the
WFM Core event handler.

Procedure for System Administrators

Contact your System Administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LRP006 - Problems with callback modules from the Scheduling Engine ?

  The SAP error message CRM_LRP006 indicates that there are problems with callback modules from the Scheduling Engine in the SAP Customer Relationship Management (CRM) system. This error typically arises when there are issues with the scheduling of resources or when the system is unable to execute the callback functions properly.
  Causes:
  
  Configuration Issues: Incorrect configuration of the Scheduling Engine or callback modules can lead to this error.
  Missing or Inactive Modules: The required callback modules may not be active or may be missing from the system.
  Authorization Problems: Insufficient authorizations for the user or the system to execute the callback functions.
  System Performance: High system load or performance issues can prevent the Scheduling Engine from processing requests in a timely manner.
  Data Inconsistencies: Inconsistent or corrupted data in the scheduling tables can lead to errors in processing.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the Scheduling Engine and ensure that all necessary parameters are correctly set.
  Activate Modules: Ensure that all required callback modules are active. You can check this in the transaction code SPRO or through the relevant customizing settings.
  Review Authorizations: Verify that the user has the necessary authorizations to execute the callback functions. You may need to consult with your security team to ensure proper roles are assigned.
  Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Data Consistency Check: Run consistency checks on the scheduling tables to identify and resolve any data inconsistencies. You may need to use transaction codes like SE11 or SE16 to analyze the data.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific issue causing the error.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SLG1 (Application Log), and SE11/SE16 (Data Dictionary/Table Display).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review SAP documentation related to the Scheduling Engine and callback modules for additional insights and best practices.
  
  By following these steps, you should be able to diagnose and resolve the CRM_LRP006 error effectively.