How To Fix CRM_LOYIL_MSG013 - Membership ID &1 does not have point account &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOYIL_MSG - Message class for Loyalty Applications

• Message number: 013

• Message text: Membership ID &1 does not have point account &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOYIL_MSG013 - Membership ID &1 does not have point account &2 ?

  The SAP error message CRM_LOYIL_MSG013 indicates that a specific membership ID does not have an associated point account. This error typically arises in the context of loyalty management within SAP CRM, where a customer’s membership is expected to have a point account for tracking loyalty points.
  
  Cause:
  
  Missing Point Account: The membership ID specified in the error does not have a point account created or linked to it.
  Incorrect Membership ID: The membership ID provided may be incorrect or does not exist in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to the point account not being recognized.
  
  Configuration Issues: The loyalty program may not be properly configured to associate point accounts with membership IDs.
  
  
  Solution:
  
  Verify Membership ID: Check if the membership ID provided in the error message is correct. Ensure that it exists in the system.
  Check Point Account: Look up the membership ID in the