How To Fix CRM_LOY_PTAC021 - Cannot transfer memberships; they belong to different loyalty programs

CRM_LOY_PTAC021 - Overview

• Message type: E = Error

• Message class: CRM_LOY_PTAC -

• Message number: 021

• Message text: Cannot transfer memberships; they belong to different loyalty programs

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PTAC021 - Cannot transfer memberships; they belong to different loyalty programs ?

  The SAP error message CRM_LOY_PTAC021 indicates that there is an issue with transferring memberships between loyalty programs. Specifically, the error states that the memberships you are trying to transfer belong to different loyalty programs, which is not allowed.
  
  Cause:
  
  Different Loyalty Programs: The memberships you are attempting to transfer are associated with different loyalty programs. Each loyalty program has its own set of rules and memberships, and transferring memberships between them directly is not permitted.
  Data Integrity Rules: SAP enforces data integrity rules to ensure that memberships are only managed within their respective loyalty programs.
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Verify Memberships: Check the memberships you are trying to transfer and confirm which loyalty programs they belong to. Ensure that you are not attempting to transfer memberships across different programs.
  
  
  Correct Program Assignment: If the memberships need to be moved to a different loyalty program, you may need to first cancel or deactivate