Message type: E = Error
Message class: CRM_LOY_PTAC -
Message number: 019
Message text: Expiration failed
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CRM_LOY_PTAC019
- Expiration failed ?The SAP error message CRM_LOY_PTAC019, which indicates "Expiration failed," typically occurs in the context of loyalty programs or promotions within the SAP Customer Relationship Management (CRM) module. This error can arise due to various reasons related to the expiration of loyalty points, promotions, or other related data. Possible Causes: Data Integrity Issues: There may be inconsistencies or missing data in the loyalty program configuration or related master data. Configuration Errors: Incorrect settings in the loyalty program or promotion configuration can lead to expiration failures. System Performance: If the system is under heavy load or if there are performance issues, the expiration process may fail. Authorization Issues: The user executing the expiration process may not have the necessary authorizations to perform the action. Technical Errors: Bugs or issues in the underlying code or database can also lead to this error. Solutions: Check Configuration: Review the configuration settings for the loyalty program or promotion to ensure they are set up
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