How To Fix CRM_LOY_PT_ACCT013 - Select loyalty program in 'released' status


CRM_LOY_PT_ACCT013 - Overview

  • Message type: E = Error

  • Message class: CRM_LOY_PT_ACCT -

  • Message number: 013

  • Message text: Select loyalty program in 'released' status

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LOY_PT_ACCT013 - Select loyalty program in 'released' status ?
    The SAP error message CRM_LOY_PT_ACCT013 indicates that a loyalty program you are trying to access or use is not in a 'released' status. This typically means that the loyalty program is either still in development, inactive, or has not been properly activated for use in the system.
    
    Cause: Loyalty Program Status: The loyalty program you are trying to select is not set to 'released'. This could be due to: The program is still in the design phase and has not been finalized. The program has been deactivated or is in a status that does not allow it to be used. There may be configuration issues or missing authorizations.
    Solution: Check Program Status: Navigate to the loyalty program configuration in the SAP system. Verify the status of the loyalty program. It should be set to 'released' for it to be available for use. Release the Program: If the program is not released, you will need to change its status. This typically involves: Accessing

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