Message type: E = Error
Message class: CRM_LOY_PT_ACCT -
Message number: 012
Message text: You are not authorized to &1 point account sets
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CRM_LOY_PT_ACCT012
- You are not authorized to &1 point account sets ?The SAP error message CRM_LOY_PT_ACCT012 indicates that a user is not authorized to access certain point account sets in the SAP Customer Relationship Management (CRM) system. This error typically arises in the context of loyalty programs or point management, where users need specific authorizations to view or manage point accounts.
Cause: Authorization Issues: The primary cause of this error is that the user does not have the necessary authorizations assigned to their user role to access the specified point account sets. Role Configuration: The roles assigned to the user may not include the necessary permissions for the loyalty point account management. Point Account Set Configuration: The point account sets themselves may have restrictions that prevent certain users from accessing them.
Solution: Check User Authorizations: Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization object is missing. Review the user’s roles and authorizations in
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