How To Fix CRM_LOY_PSH_UIU035 - Cannot edit object; object is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH_UIU - Message Class for UI for Partnership

• Message number: 035

• Message text: Cannot edit object; object is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH_UIU035 - Cannot edit object; object is locked ?

  The SAP error message CRM_LOY_PSH_UIU035: Cannot edit object; object is locked typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to edit an object that is currently locked. This locking mechanism is in place to prevent concurrent modifications that could lead to data inconsistencies.
  Causes:
  
  
  Object Locking: The object you are trying to edit is locked by another user or process. This can happen if:
  
  Another user is currently editing the same object.
  A background job or process is holding a lock on the object.
  The object was not properly released after a previous operation.
  
  
  
  Transaction Errors: If a previous transaction did not complete successfully, it might leave the object in a locked state.
  
  
  System Configuration: Certain configurations or customizations in the system may lead to unexpected locking behavior.
  
  
  Solutions:
  
  
  Check Lock Entries:
  
  Use transaction code SM12 to check for lock entries. You can filter by the user ID or the object type to see if there are any locks on the object you are trying to edit.
  If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  
  
  
  Wait and Retry: If another user is editing the object, you may need to wait until they finish and release the lock. You can communicate with the user to find out when they expect to complete their changes.
  
  
  Check Background Jobs: If a background job is holding the lock, you can check the status of the job using transaction code SM37. If the job is stuck or taking too long, you may need to contact your system administrator to investigate further.
  
  
  Restart the Transaction: Sometimes, simply restarting the transaction or logging out and back into the system can resolve temporary locking issues.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, it may be necessary to contact your SAP support team or consult SAP Notes for further assistance.
  
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks can be exclusive (only one user can edit) or shared (multiple users can read but not edit).
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message. You can search the SAP Support Portal for updates or patches.
  User Authorizations: Ensure that you have the necessary authorizations to edit the object in question. Lack of proper permissions can sometimes lead to misleading error messages.
  
  By following these steps, you should be able to identify the cause of the locking issue and take appropriate action to resolve it.