How To Fix CRM_LOY_PSH001 - Partner tier &1 already mapped to a host tier group and host tier

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 001

• Message text: Partner tier &1 already mapped to a host tier group and host tier

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH001 - Partner tier &1 already mapped to a host tier group and host tier ?

  The SAP error message CRM_LOY_PSH001 indicates that a partner tier (in the context of SAP Customer Relationship Management, particularly in loyalty management) is already mapped to a host tier group and host tier. This typically occurs when there is an attempt to map a partner tier that has already been associated with another host tier or group, leading to a conflict.
  Cause:
  
  Duplicate Mapping: The partner tier you are trying to map is already linked to a different host tier or group.
  Configuration Issues: There may be incorrect configurations in the loyalty management settings that allow for overlapping mappings.
  Data Integrity: The system may have integrity constraints that prevent the same partner tier from being associated with multiple host tiers.
  
  Solution:
  
  Check Existing Mappings: Review the current mappings of the partner tier in question. You can do this by navigating to the relevant configuration settings in SAP CRM and checking the partner tier assignments.
  Remove Existing Mapping: If the partner tier is indeed mapped to another host tier that is not needed, you can remove that mapping before attempting to create a new one.
  Use a Different Partner Tier: If the partner tier must remain mapped to its current host tier, consider using a different partner tier for the new mapping.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing partner tiers and host tiers in your version of SAP CRM.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to loyalty management, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  Configuration Settings: Review the configuration settings for loyalty management in the SAP system, particularly those related to partner tiers and host tiers.
  
  By following these steps, you should be able to resolve the error and successfully manage your partner tier mappings in SAP CRM.