How To Fix CRM_LOY_PPA021 - Partnership is not active

CRM_LOY_PPA021 - Overview

• Message type: E = Error

• Message class: CRM_LOY_PPA - CRM Loyalty Management Partner Point Account

• Message number: 021

• Message text: Partnership is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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CRM_LOY_PPA021 - Details

• The SAP error message CRM_LOY_PPA021: Partnership is not active typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with loyalty programs or partnerships. This error indicates that the partnership or relationship you are trying to access or utilize is not currently active in the system.
  Causes:
  
  Inactive Partnership: The partnership record may have been set to inactive status in the system.
  Date Validity: The partnership may not be valid for the date range you are trying to use it. For example, it may have a start date in the future or an end date that has already passed.
  
  Configuration Issues: There may be configuration issues in the loyalty program settings or partnership settings that prevent the partnership from being recognized as active.
  Data Inconsistencies: There could be inconsistencies in the data related to the partnership, such as missing or incorrect entries.
  
  Solutions:
  
  
  Check Partnership Status:
  
  Navigate to the partnership management area in SAP CRM