How To Fix CRM_LOY_PPA020 - Partner point account set is not active

CRM_LOY_PPA020 - Overview

• Message type: E = Error

• Message class: CRM_LOY_PPA - CRM Loyalty Management Partner Point Account

• Message number: 020

• Message text: Partner point account set is not active

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PPA020 - Partner point account set is not active ?

  The SAP error message CRM_LOY_PPA020 indicates that the partner point account set is not active. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with loyalty programs or partner point accounts.
  
  Cause:
  The error can arise due to several reasons:
  
  Inactive Partner Point Account Set: The specific partner point account set you are trying to use is not activated in the system.
  
  Configuration Issues: There may be configuration issues in the loyalty program settings or partner point account settings.
  Data Inconsistencies: There could be inconsistencies in the data related to the partner point account set, such as missing or incorrect entries.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Activation Status:
  
  Go to the configuration settings for the partner point account set in the SAP CRM system.
  Verify if the partner point account set is active. If it is not, activate it.
  
  
  
  Review Configuration:
  
  Navigate to the relevant configuration area for loyalty programs