How To Fix CRM_LOY_PPA007 - Selected partnership does not belong to the same program

CRM_LOY_PPA007 - Overview

• Message type: E = Error

• Message class: CRM_LOY_PPA - CRM Loyalty Management Partner Point Account

• Message number: 007

• Message text: Selected partnership does not belong to the same program

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PPA007 - Selected partnership does not belong to the same program ?

  The SAP error message CRM_LOY_PPA007 indicates that the selected partnership does not belong to the same loyalty program. This error typically occurs in the context of loyalty management within SAP Customer Relationship Management (CRM) when trying to process transactions or activities related to loyalty programs.
  
  Cause:
  
  Partnership Mismatch: The partnership (customer or account) you are trying to use is not associated with the loyalty program you are currently working with. Each loyalty program is linked to specific partnerships, and if the selected partnership does not belong to that program, this error will be triggered.
  Data Entry Error: There may be a mistake in the data entry where the wrong partnership is selected.
  Program Configuration: The loyalty program may not be configured correctly to include the selected partnership.
  
  
  Solution:
  
  Verify Partnership: Check the partnership details to ensure that it is indeed part of the loyalty program you are trying to access. You can do this by navigating